Full Production and Shipment Capabilities Despite Global Covid-19 Outbreak
DELO has taken several actions to make sure that we remain a reliable partner for you even in times of a global pandemic.
The worldwide outbreak of the novel coronavirus (SARS-CoV 2) has not had any impact on our production. Our headquarters as well as our subsidiaries are operational and continue to produce and ship goods.
The only few limitations that apply are:
Our Singapore subsidiary will be affected by the government lockdown until further notice. Most of our operations such as order processing or technical consulting can continue remotely, providing customer support as intensively as usual. Additionally, an exemption has been granted to DELO so that we can operate necessary shipments as well as conduct some engineering tests in our local headquarters.
Due to government restrictions and reduced global cargo capacities, delivery delays may occur in some regions. We will do everything we can to deliver your orders as quickly and reliably as usual.
In order to maintain our production and shipment capabilities DELO's risk management system as well as coronavirus task force monitors all relevant processes. Numerous business continuity measures for different scenarios have been implemented. This includes:
Inventory: All purchase items and their inventories are continuously checked in order to increase them even further if necessary.
Suppliers: We are in active communication with our suppliers so that we are always up to date and able to react immediately if necessary. We currently see no effects on our raw material supply.
Production: In order to protect our workforce and our capabilities to process orders as well produce and deliver our products to you, the following actions are currently in place, among many others:
- Suspension of all but urgent business trips
- Extreme limitation of customer and other visits with strict rules applying (questionnaire, distancing)
- Most meetings take place via digital communication tools.
- Increased hygiene measure, a hygiene campaign as well as instructions for all employees to keep distance of 1.50 meters between eacht other during work and breaks
Of course, we are constantly monitoring the situation and will take all necessary actions – both, to protect our employees and to be a reliable partner for you.