General Information

DELO Industrie Klebstoffe GmbH & Co. KGaA, hereafter named "DELO", takes the protection of your personal data seriously and abides strictly by the rules of the data protection laws. On our websites, personal data is only collected to the technically required extent or for processing your requests. We will not, in any case, sell or forward for other reasons the collected data to third parties. 

The following explanation gives you an overview of how we guarantee this protection and what type of data is collected, and for what purpose. This information about data protection does not apply to other Websites on the Internet which you may visit via hyperlinks on the DELO Websites.

Collection and processing personal data


When you visit our Websites, our Web server saves temporary to the purpose of system safety the domain name or the IP address of the inquiring computer as well as the access date, the file request of the client (file name and URL), the HTTP answer code, the Website from which you visited us and the number of bytes transmitted in the course of the connection. If need be, we save some information on your computer in the form of "cookies" so that we may optimize our Websites in accordance with you preferences. The cookies we utilize do not collect any personal information. In most web browsers, cookies are automatically accepted. By changing the settings of your browser, you may avoid it or remove at any time the cookies saved on your computer.

Web analysis

In order to offer you a better service and to improve the user experience of our Websites, we use a traffic management solution that utilizes the cookie technology. The collected data give us anonymous traffic statistics like the number of page views, of visits and the frequency of recurring visits. If you stay on this site, you accept that we utilize cookies for traffic management.

With the opt-out option at, you may prevent data to be collected while you are visiting the following web pages. 

To opt out, you first need to accept an "anti-cookie" cookie of AT Internet that stays valid during 10 years. We can thus detect that you do not agree with the collection of your data.


On our Websites, you can subscribe to our newsletter. In the scope of the subscribing process, we collect some personal data like your name and your e-mail address. We only use these data for the personalization and the distribution of our e-mails. Your data shall not be passed on to any third party. To prevent any misuse of e-mail addresses, subscribers are requested to confirm their subscription to our newsletters using an automated e-mail process (double opt-in).

In a statistical purpose, we perform an anonymized link-tracking. It is not possible to identify specific receivers.

You can cancel your subscription at any time. Either conveniently thanks to the link in the bottom part of each of our e-mails, or per e-mail at

Other personal data such as your name, address, phone number or e-mail address will not be recorded unless you provide this data voluntarily, e.g. during an online request for information on a product or a service, an online application, a subscription to a newsletter or a survey. 

Personal data collected during a visit on DELO Websites are processed in strictly accordance with the legal regulations of the country where the responsible entity for data processing sits.

Use and forwarding of the personal data mentioned above

Your personal data is used exclusively for the technical administration of the websites and to meet your wishes and requests. We will not disclose any data to government agencies, unless where required by law. We have obligated all our employees to maintain secrecy.


To protect the personal data you have provided to us against unauthorized access and abuse we have taken extensive technical and operational safety measures. Our security procedures are checked regularly and adapted to suit technological progress.


Upon your written request, DELO will inform you which personal data has been stored on you (e.g. name, address). Should you wish any personal data to be corrected or erased, or have any other questions or even suggestions concerning data protection, please send us an e-mail at