Cross-industry platform for sharing experiences

The "DELO Connect" event was specifically dedicated to these topics of the future. Around 30 representatives of medium-sized companies from the Munich area came together for an intensive exchange. As the organizer of the event, DELO wanted to create an industry-independent platform where companies could freely exchange their previous experiences, challenges, and learnings. In addition to discussion rounds, the program also included specialist presentations.

The interactive World Café in the afternoon was particularly well received. Here, participants engaged in intensive discussions in several rounds on decentralized software development, cloud solutions, and AI applications.

The open exchange resulted in new contacts, numerous ideas, and inspiration for further digital development within their own companies.

Opportunities for small and medium-sized enterprises

The discussions clearly showed that digital technologies are much more than just a trend. They are a key lever for efficiency, innovation, and sustainable growth.

Operational advantages

• Increased efficiency: Automated processes and intelligent data analysis make production processes faster and more cost-efficient.
• Higher quality and precision: In manufacturing, AI enables predictive process optimization ("predictive maintenance") and lower scrap rates.
• Addressing the shortage of skilled workers: Increased efficiency and having AI take over certain tasks mitigates the problem of a shortage of skilled workers in some areas.
   

Intelligent control and innovation

• Better basis for decision-making: AI systems analyze large amounts of data in real time and provide valuable insights for planning, quality assurance, and maintenance.
• Flexibility and innovation: Digital tools allow quick adaptation to market or customer requirements.
• Connectivity: Seamless networking with partners, suppliers, and customers. AI optimizes these interfaces, leading to more transparent supply chains and new business models.
   

Employee and customer focus

• Free up employees: Automation relieves employees of routine tasks, allowing them to focus on more creative, strategic, and higher-value activities where human expertise is indispensable.
• Increased customer satisfaction: Faster, more accurate, and customer-centric processes contribute to increased customer satisfaction.
• Individualized customer experiences: AI enables the analysis of customer behavior to provide highly personalized offers and communications.